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Sales & billing

Book work from an approved estimate

Confirm acceptance and payment conditions before creating the correct job and visit.

6 stepsAbout 10 minutesVerified 2026-07-22

Before you start

  • Estimate acceptance verified
  • Required deposit status known
  • Customer availability

You will finish with

  • The approved estimate is linked to one correct work order and scheduled visit.

Safety and data checks

  • Do not book twice; check converted work-order and visit links before creating anything.
Step-by-step procedure

Complete the task

  1. 1
    Navigate

    Open the approved estimate

    Use the Approved view and confirm the customer, property, latest version, accepted status, and absence of an existing converted job.

  2. 2
    Verify

    Verify acceptance evidence

    Read the acceptance time, accepted version, signer or office record, and any customer conditions before booking.

  3. 3
    Verify

    Confirm deposit requirements

    Check whether a deposit is required and verified; do not treat a created payment request as a completed payment.

  4. 4
    Select

    Confirm job type and scope

    Choose install, takeover, site visit, or other supported work based on the accepted quote and existing alarm-system state.

  5. 5
    Choose an option

    Choose a conflict-free visit

    Select customer availability, technician, duration, and slot only after Scheduler reports no unresolved conflicts.

  6. 6
    Verify

    Verify linked records

    After booking, confirm the estimate links to exactly one work order and visit with the correct customer, property, scope, and status.

If something does not look right

The expected button or field is not visible.

Confirm the record status, your role, and the selected tab; unavailable actions are often intentionally gated by those conditions.

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