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Sales & billing

Review and send an estimate

Verify the latest quote version, recipient, PDF, and delivery before sending.

6 stepsAbout 8 minutesVerified 2026-07-22

Before you start

  • Complete draft estimate
  • Verified recipient email

You will finish with

  • The intended recipient receives the correct latest estimate and delivery is recorded.

Safety and data checks

  • Send is customer-facing; this guide pauses for final confirmation before delivery.
Step-by-step procedure

Complete the task

  1. 1
    Enter information

    Open the intended estimate

    Search by customer or estimate number and open the record whose customer, property, status, and latest version match the request.

  2. 2
    Verify

    Confirm the latest version

    Review version history and ensure no newer draft or accepted version makes the selected PDF obsolete.

  3. 3
    Select

    Preview the customer PDF

    Open the PDF preview and verify customer identity, property, products, quantities, prices, HST, recurring fees, terms, and branding.

  4. 4
    Enter information

    Verify the delivery recipient

    Compare the recipient email with the customer record and current conversation; correct the customer record instead of using an untrusted address.

  5. 5
    Verify

    Check delivery history

    Read prior sends and failures so a resend is intentional and does not surprise the customer with duplicate messages.

  6. 6
    Verify

    Stop at final Send confirmation

    Review the final subject, message, attachment, and recipient; send only after a deliberate human confirmation outside this training step.

    The next confirmation sends customer email.

If something does not look right

The expected button or field is not visible.

Confirm the record status, your role, and the selected tab; unavailable actions are often intentionally gated by those conditions.

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