Review System Health
Find alarm systems missing operationally required information.
Before you start
- •Sign in to the Hub with access to this workspace.
You will finish with
- •You can explain what Review System Health is for and choose the correct next action.
Safety and data checks
- • Never invent monitoring data to clear a warning; obtain and verify the missing information.
Complete the task
- 1Navigate
Open Review System Health
Use the Hub navigation to open Review System Health. Do not begin from a bookmarked record until you can identify this workspace in the normal menu.
Expected resultReview System Health is open and its page heading is visible.
- 2Review
Understand what belongs here
System Health identifies missing contracts, contacts, zones, billing, account numbers, and other monitoring readiness data. Use this distinction to avoid creating the same work in a neighbouring workspace.
- 3Verify
Read the current state first
Filter by issue type and severity, then confirm whether the system is pending, active, suspended, or cancelled. Read the customer, owner, date, and status before opening or changing a record.
- 4Review
Choose the correct action
Open the customer and repair the source record rather than dismissing or hiding the health signal. Open the specific record and confirm its history before saving, sending, assigning, or completing anything.
- 5Verify
Confirm the safe stopping point
Never invent monitoring data to clear a warning; obtain and verify the missing information. This orientation ends before any irreversible or customer-facing submission.
Never invent monitoring data to clear a warning; obtain and verify the missing information.Expected resultYou know what must be verified before the final action.
If something does not look right
The page or action is not visible.
Confirm your role and Navigation & Access settings, then ask a Super Admin if the feature is disabled.