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Sales & billing

Open Payment Center

Choose hosted card, bank, expiring-card, or failed-payment work.

5 stepsAbout 4 minutesVerified 2026-07-22

Before you start

  • Sign in to the Hub with access to this workspace.

You will finish with

  • You can explain what Open Payment Center is for and choose the correct next action.

Safety and data checks

  • Never type card or bank credentials into notes, tickets, email, or training data.
Step-by-step procedure

Complete the task

  1. 1
    Navigate

    Open Open Payment Center

    Use the Hub navigation to open Open Payment Center. Do not begin from a bookmarked record until you can identify this workspace in the normal menu.

    Expected result

    Open Payment Center is open and its page heading is visible.

  2. 2
    Review

    Understand what belongs here

    Payment Center coordinates secure provider-hosted payments and bank workflows without storing card details in the Hub. Use this distinction to avoid creating the same work in a neighbouring workspace.

  3. 3
    Verify

    Read the current state first

    Choose the correct tab and confirm customer, purpose, amount, status, provider reference, and prior requests. Read the customer, owner, date, and status before opening or changing a record.

  4. 4
    Review

    Choose the correct action

    Open the matching payment or create a verified request through the approved provider workflow. Open the specific record and confirm its history before saving, sending, assigning, or completing anything.

  5. 5
    Verify

    Confirm the safe stopping point

    Never type card or bank credentials into notes, tickets, email, or training data. This orientation ends before any irreversible or customer-facing submission.

    Never type card or bank credentials into notes, tickets, email, or training data.
    Expected result

    You know what must be verified before the final action.

If something does not look right

The page or action is not visible.

Confirm your role and Navigation & Access settings, then ask a Super Admin if the feature is disabled.