Review Field Alerts
Assess deterministic GPS check-in anomalies without assuming wrongdoing.
Before you start
- •Sign in to the Hub with access to this workspace.
You will finish with
- •You can explain what Review Field Alerts is for and choose the correct next action.
Safety and data checks
- • A GPS flag is evidence to review, not proof of misconduct; preserve context and avoid unsupported conclusions.
Complete the task
- 1Navigate
Open Review Field Alerts
Use the Hub navigation to open Review Field Alerts. Do not begin from a bookmarked record until you can identify this workspace in the normal menu.
Expected resultReview Field Alerts is open and its page heading is visible.
- 2Review
Understand what belongs here
Field Alerts flags impossible speed, off-site arrival, and zero-dwell patterns for human review. Use this distinction to avoid creating the same work in a neighbouring workspace.
- 3Verify
Read the current state first
Read the technician, job, property, timestamps, coordinates, distance, speed, and surrounding visit history. Read the customer, owner, date, and status before opening or changing a record.
- 4Review
Choose the correct action
Compare the flag with the job timeline and technician explanation, then clear or escalate with a factual note. Open the specific record and confirm its history before saving, sending, assigning, or completing anything.
- 5Verify
Confirm the safe stopping point
A GPS flag is evidence to review, not proof of misconduct; preserve context and avoid unsupported conclusions. This orientation ends before any irreversible or customer-facing submission.
A GPS flag is evidence to review, not proof of misconduct; preserve context and avoid unsupported conclusions.Expected resultYou know what must be verified before the final action.
If something does not look right
The page or action is not visible.
Confirm your role and Navigation & Access settings, then ask a Super Admin if the feature is disabled.