Back to Hub
Back to Training Center
Administration

Manage Contract Templates

Edit reusable monitoring agreement language and merge fields.

5 stepsAbout 4 minutesVerified 2026-07-22

Before you start

  • Sign in to the Hub with access to this workspace.

You will finish with

  • You can explain what Manage Contract Templates is for and choose the correct next action.

Safety and data checks

  • Template changes affect future customer agreements and may require legal review; never test by altering a signed contract.
Step-by-step procedure

Complete the task

  1. 1
    Navigate

    Open Manage Contract Templates

    Use the Hub navigation to open Manage Contract Templates. Do not begin from a bookmarked record until you can identify this workspace in the normal menu.

    Expected result

    Manage Contract Templates is open and its page heading is visible.

  2. 2
    Review

    Understand what belongs here

    Templates define future contract content; existing signed PDFs remain frozen legal records. Use this distinction to avoid creating the same work in a neighbouring workspace.

  3. 3
    Verify

    Read the current state first

    Confirm template type, active state, version, body, merge fields, and where the template is selected. Read the customer, owner, date, and status before opening or changing a record.

  4. 4
    Review

    Choose the correct action

    Preview changes with realistic data and verify every merge field before saving or activating the template. Open the specific record and confirm its history before saving, sending, assigning, or completing anything.

  5. 5
    Verify

    Confirm the safe stopping point

    Template changes affect future customer agreements and may require legal review; never test by altering a signed contract. This orientation ends before any irreversible or customer-facing submission.

    Template changes affect future customer agreements and may require legal review; never test by altering a signed contract.
    Expected result

    You know what must be verified before the final action.

If something does not look right

The page or action is not visible.

Confirm your role and Navigation & Access settings, then ask a Super Admin if the feature is disabled.